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Each shipping carrier enforces specific field requirements and size/weight limits when generating a return label. The tables below are derived from the validation rules in the label service source code.
Fields marked Required must be provided. Optional fields are validated only when a value is supplied. All string lengths are maximum character counts unless a range is shown.

United Kingdom

Royal Mail

Service type code: rm
FieldRequiredLimit
shipFrom.countryYesMust be gbr
shipFrom.contactNameYes1–50 chars
shipFrom.phoneNo5–30 chars
shipFrom.faxNoMax 50 chars
shipFrom.emailNoMax 255 chars
shipFrom.street1Yes1–40 chars
shipFrom.street2NoMax 40 chars
shipFrom.street3NoMax 50 chars
shipFrom.cityYes1–30 chars, no leading/trailing spaces
shipFrom.postalCodeYesMust match Royal Mail postcode format
shipTo.countryYesMust be gbr
shipTo.contactNameYes1–24 chars
shipTo.phoneNo5–30 chars
shipTo.faxNoMax 50 chars
shipTo.emailNoMax 255 chars
shipTo.street1Yes1–40 chars
shipTo.street2YesMax 40 chars
shipTo.street3NoMax 50 chars
shipTo.cityYes1–30 chars, no leading/trailing spaces
shipTo.postalCodeYesMust match Royal Mail postcode format

Royal Mail (MR / BIR)

Service type code: RETURN_RM_BIR Same validation rules as Royal Mail (rm) above.

Royal Mail Postmen BIR

Service type code: RETURN_POSTMEN_RM_BIR
FieldRequiredLimit
shipFrom.countryYesMust be gbr
shipFrom.contactNameYesMax 35 chars
shipFrom.companyNameNoMax 255 chars
shipFrom.street1YesMax 60 chars
shipFrom.street2NoMax 60 chars; combined street1+street2 max 60 chars
shipFrom.street3NoMax 60 chars; combined street1+street2+street3 max 75 chars
shipFrom.cityYesMax 35 chars
shipFrom.stateNoMax 35 chars
shipFrom.postalCodeYesMust match Royal Mail postcode format
shipFrom.emailNoMax 255 chars, valid email format
shipFrom.phoneNoMax 255 chars
shipFrom.faxNoMax 255 chars
shipTo.countryYesMust be gbr
shipTo.contactNameYesMax 35 chars
shipTo.companyNameNoMax 255 chars
shipTo.street1YesMax 100 chars
shipTo.street2NoMax 100 chars
shipTo.street3NoMax 100 chars; combined total max 100 chars
shipTo.cityYesMax 35 chars
shipTo.stateNoMax 35 chars
shipTo.postalCodeYesMust match Royal Mail postcode format
shipTo.emailNoMax 255 chars, valid email format
shipTo.phoneNoMax 255 chars
shipTo.faxNoMax 255 chars
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Weight per parcelMust be > 0
WidthMax 46 cm
HeightMax 46 cm
Depth (length)Max 90 cm
Width + height + depthMax 104 cm (when depth > 61 cm)
Item constraints:
ConstraintLimit
Total item weightMust be > 0
descriptionRequired, 1–255 chars
quantityMust be > 0
price.amountMax 9,999,999.99
orderNumberRequired, 1–50 chars

DPD

Service type codes: pdpd, RETURN_GBR_DPD_BIR
FieldRequiredLimit
shipFrom.countryYesMust be gbr
shipFrom.contactNameYes1–35 chars
shipFrom.companyNameNoMax 35 chars
shipFrom.street1Yes1–70 chars
shipFrom.street2NoMax 69 chars
shipFrom.street3NoMax 68 chars; combined street1+street2+street3 max 70 chars
shipFrom.cityYes1–30 chars, no leading/trailing spaces
shipFrom.stateNoMax 30 chars
shipFrom.postalCodeYes1–8 chars
shipFrom.phoneYesMax 15 chars
shipFrom.faxNoMax 50 chars
shipFrom.emailNoMax 255 chars
shipTo.countryYesMust be gbr
shipTo.contactNameYes1–35 chars
shipTo.companyNameNoMax 35 chars
shipTo.street1Yes1–70 chars
shipTo.street2NoMax 69 chars
shipTo.street3NoMax 68 chars; combined street1+street2+street3 max 70 chars
shipTo.cityYes1–30 chars, no leading/trailing spaces
shipTo.stateNoMax 30 chars
shipTo.postalCodeYes1–8 chars
shipTo.phoneYesMax 15 chars
shipTo.faxNoMax 50 chars
shipTo.emailNoMax 100 chars
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Each dimensionMust be > 0
Two-side combinedCannot exceed 120 cm
Item constraints:
ConstraintLimit
descriptionRequired, 1–255 chars
quantityMust be > 0
price.amountMust be > 0
Total item priceMust be > 0
Total item weightMust be > 0
orderNumberRequired, 1–50 chars

DHL

Service type code: sdhl
FieldRequiredLimit
shipFrom.countryYes
shipFrom.companyNameYesMax 64 chars
shipFrom.contactNameYesMax 35 chars
shipFrom.street1Yes1–35 chars
shipFrom.street2YesMax 5 chars
shipFrom.cityYesMax 35 chars
shipFrom.postalCodeYesMust match DHL postcode format
shipFrom.phoneNoMust match DHL phone format if provided
shipTo.countryYes
shipTo.companyNameYesMax 64 chars
shipTo.contactNameYesMax 35 chars
shipTo.street1Yes1–35 chars
shipTo.street2YesMax 5 chars
shipTo.cityYesMax 35 chars
shipTo.postalCodeYesMust match DHL postcode format
shipTo.phoneNoMust match DHL phone format if provided
orderNumberNoMax 30 chars

Germany

DHL eCommerce DEU

Service type code: RETURN_DHL_ECOMMERCE_DEU
FieldRequiredLimit
shipFromName (contactName + clientCode)YesMax 49 chars, no | character
shipFrom.companyNameNoMax 100 chars, no | character
shipFrom.street1YesMax 49 chars, no | character
shipFrom.street2YesMax 49 chars, no | character
shipFrom.street3NoMax 150 chars, no | character
shipFrom.cityNoMax 30 chars, no | character
shipFrom.stateNoMax 100 chars, no | character
shipFrom.countryYesValid country code
shipFrom.postalCodeYes1–10 chars
shipFrom.phoneNoDigits and - ( ) # + only, max 20 chars
shipFrom.emailNoMax 50 chars, no | character
shipTo.companyNameYesMax 49 chars, no | character
shipTo.street1YesMax 49 chars, no | character
shipTo.street2NoMax 49 chars, no | character
shipTo.street3NoMax 150 chars, no | character
shipTo.cityNoMax 30 chars, no | character
shipTo.stateNoMax 50 chars, no | character
shipTo.countryYesValid country code
shipTo.postalCodeYes1–10 chars
shipTo.phoneNoDigits and - ( ) # + only, max 20 chars
shipTo.emailNoMax 50 chars, no | character
Parcel constraints:
ConstraintLimit
Max length120 cm
Max width60 cm
Max height60 cm
Each dimensionMust be > 0
descriptionRequired, max 50 chars, no | character
Item constraints:
ConstraintLimit
descriptionRequired, max 50 chars, no | character
quantityMust be > 0
price.amountMust be > 0.01

DHL eCommerce International DEU

Service type code: RETURN_DHL_ECOMMERCE_INTL_DEU Same validation rules as DHL eCommerce DEU above, with the following difference:
FieldDifference
shipFromName (contactName + clientCode)Max 26 chars (vs 49 for domestic)

France

Colissimo

Service type code: ucss
FieldRequiredLimit
shipFrom.countryYesMax 3 chars
shipFrom.contactNameYesMax 20 chars, French/English letters and numbers only
shipFrom.phoneYesMax 15 chars
shipFrom.emailNoMax 80 chars, valid email format
shipFrom.street1YesMax 22 chars
shipFrom.street2NoMax 22 chars
shipFrom.street3NoMax 22 chars
shipFrom.cityYesMax 35 chars
shipFrom.postalCodeYesMax 5 chars
shipTo.companyNameYesMax 32 chars
shipTo.contactNameYesMax 32 chars
shipTo.phoneYesMax 15 chars
shipTo.emailYesMax 80 chars, valid email format
shipTo.street1YesMax 35 chars
shipTo.street2NoMax 35 chars
shipTo.street3NoMax 35 chars
shipTo.countryYesMax 3 chars
shipTo.cityYesMax 35 chars
shipTo.postalCodeYesMax 5 chars
shipmentDateYes

FREU-Colissimo

Service type code: RETURN_PATRICE_EUR
FieldRequiredLimit
shipFrom.countryYesValid country code
shipFrom.contactNameYesMax 35 chars
shipFrom.phoneYesMax 20 chars
shipFrom.emailNoMax 80 chars, valid email format
shipFrom.street1YesMax 35 chars
shipFrom.street2NoMax 35 chars
shipFrom.street3NoMax 35 chars
shipFrom.cityYesMax 30 chars
shipFrom.postalCodeYesMax 10 chars
shipTo.companyNameYesMax 35 chars
shipTo.contactNameYesMax 35 chars
shipTo.phoneYesMax 20 chars
shipTo.emailYesMax 80 chars, valid email format
shipTo.street1YesMax 35 chars
shipTo.street2NoMax 35 chars
shipTo.street3NoMax 35 chars
shipTo.countryYesValid country code
shipTo.cityYesMax 25 chars
shipTo.postalCodeYesMax 5 chars
shipmentDateYes

FREU-DHL

Service type code: RETURN_PATRICE_DHL_EUR
FieldRequiredLimit
shipFrom.contactNameYesMax 50 chars
shipFrom.companyNameYesMax 50 chars
shipFrom.countryYesValid country code
shipFrom.street1YesMax 70 chars
shipFrom.street2NoMax 70 chars
shipFrom.street3NoMax 70 chars; combined street1+street2+street3 max 90 chars
shipFrom.cityYesMax 40 chars
shipFrom.postalCodeYesMax 10 chars
shipFrom.phoneNoMax 20 chars
shipFrom.emailNoMax 70 chars, valid email format
shipTo.contactNameYesMax 49 chars
shipTo.companyNameYesMax 50 chars
shipTo.countryYesValid country code
shipTo.street1YesMax 45 chars
shipTo.street2NoMax 35 chars
shipTo.street3NoMax 35 chars
shipTo.cityYesMax 45 chars
shipTo.postalCodeYesMax 10 chars
shipTo.phoneYesMax 20 chars
shipTo.emailNoMax 70 chars, valid email format
shipmentDateYes

Chronopost (France)

Service type code: RETURN_ATOMICSELLER_CHRONOPOST_FRA
FieldRequiredLimit
shipFrom.contactNameYesMax 40 chars
shipFrom.companyNameYesMax 40 chars
shipFrom.street1YesMax 35 chars; combined street1+street2+street3 max 35 chars
shipFrom.countryYesValid country code
shipFrom.cityYesMax 33 chars
shipFrom.postalCodeYesMax 5 chars
shipFrom.phoneYesMax 17 chars
shipFrom.emailNoMax 80 chars, valid email format
shipTo.contactNameYesMax 34 chars
shipTo.companyNameYesMax 47 chars
shipTo.street1YesMax 38 chars
shipTo.street2NoMax 38 chars
shipTo.street3NoMax 38 chars
shipTo.countryYesValid country code
shipTo.cityYesMax 49 chars
shipTo.postalCodeYesMax 5 chars
shipTo.phoneYesMax 17 chars
shipTo.emailNoMax 80 chars, valid email format
Parcel constraints:
ConstraintLimit
Total parcel weightMust be > 0
Weight per parcelMust be > 0
Each dimensionMust be > 0
Item constraints:
ConstraintLimit
price.amountMust be > 0

Spain

Correos

Service type code: ucepaq
FieldRequiredLimit
shipFrom.countryYesMust be esp
shipFrom.contactNameYes1–50 chars
shipFrom.companyNameNo1–50 chars
shipFrom.phoneYesMust match Correos phone format
shipFrom.faxNo1–50 chars
shipFrom.emailNo1–255 chars
shipFrom.street1Yes1–35 chars
shipFrom.street2No1–35 chars
shipFrom.street3No1–35 chars
shipFrom.cityNo1–50 chars
shipFrom.stateNo1–50 chars
shipFrom.postalCodeYesMust match Correos postcode format
shipTo.countryYesMust be esp
shipTo.contactNameYes1–100 chars
shipTo.companyNameNo1–50 chars
shipTo.phoneYesMust match Correos phone format
shipTo.faxNo1–50 chars
shipTo.emailNo1–255 chars
shipTo.street1Yes1–35 chars
shipTo.street2No1–35 chars
shipTo.street3No1–35 chars
shipTo.cityNo1–50 chars
shipTo.stateNo1–50 chars
shipTo.postalCodeYesMust match Correos postcode format
Parcel constraints:
ConstraintLimit
Box typeMust be custom
WeightMust be > 0
Each dimensionMust be > 0
Item constraints:
ConstraintLimit
descriptionRequired, 1–255 chars
quantityMust be > 0
price.currencyMust be USD
price.amountMust be > 0
orderNumberRequired, 1–50 chars

United States — New Jersey (NJ) Warehouse

UPS Ground-NJ

Service type code: ups_nj
FieldRequiredLimit
shipFrom.countryYesMust be usa
shipFrom.contactNameYes1–30 chars
shipFrom.companyNameNoMax 30 chars
shipFrom.street1Yes1–30 chars
shipFrom.street2NoMax 30 chars
shipFrom.street3NoMax 30 chars; combined street1+street2+street3 max 30 chars
shipFrom.cityYes1–30 chars
shipFrom.stateYesExactly 2 chars
shipFrom.postalCodeYesMust match UPS US postcode format
shipFrom.phoneYesMust match UPS phone format
shipFrom.faxNoMax 50 chars
shipFrom.emailNoMax 255 chars
shipTo.countryYesMust be usa
shipTo.contactNameYes1–35 chars
shipTo.companyNameNoMax 35 chars
shipTo.street1Yes1–90 chars
shipTo.street2NoMax 90 chars
shipTo.street3NoMax 90 chars; combined street1+street2+street3 max 90 chars
shipTo.cityYes1–30 chars
shipTo.stateYesExactly 2 chars
shipTo.postalCodeYesMust match UPS US postcode format
shipTo.phoneYesMust match UPS phone format
shipTo.faxNoMax 50 chars
shipTo.emailNoMax 255 chars
Parcel constraints:
ConstraintLimit
Each dimensionMust be > 0
Max single dimension270 cm
Length + girthMax 415 cm
Total weightMust be > 0, max 440,000 g (440 kg)
Item constraints:
ConstraintLimit
descriptionRequired, 1–255 chars
quantityMust be > 0
price.amountMust be > 0
orderNumberRequired, 1–50 chars

USPS-NJ

Service type code: usps
FieldRequiredLimit
shipFrom.contactNameYes1–32 chars
shipFrom.street1Yes1–32 chars
shipFrom.street2NoMax 32 chars
shipFrom.cityYes1–20 chars
shipFrom.stateYesExactly 2 chars
shipFrom.postalCodeYesMust match USPS ZIP format
shipFrom.emailYesValid email format
shipTo.street1NoMax 48 chars
shipTo.street2NoMax 48 chars
shipTo.cityNoMax 48 chars
shipTo.stateNoExactly 2 chars (if provided)
shipTo.postalCodeYesExactly 5 digits
shipTo.emailYesValid email format
Item constraints:
ConstraintLimit
item.weightMust be > 0

USPS-BROKER-NJ

Service type code: RETURN_USPS_BROKER_NJ Same validation rules as USPS-NJ (usps) above.

USPS Broker Priority Mail-NJ

Service type code: RETURN_USPS_BROKER_PM_NJ Same address and parcel validation rules as Stamps/Endicia (NJ/WA services) below. Length + girth max 274 cm.

USPS Broker Ground Advantage-NJ

Service type code: RETURN_USPS_BROKER_GA_NJ Same address and parcel validation rules as Stamps/Endicia (NJ/WA services) below. Length + girth max 330 cm.

USPS Priority Mail-NJ

Service type code: RETURN_USPS_NJ
FieldRequiredLimit
shipFrom.contactNameYesMax 43 chars, must be at least 2 words
shipFrom.street1YesMax 50 chars
shipFrom.street2NoMax 50 chars
shipFrom.cityYesMax 28 chars
shipFrom.stateYesExactly 2 chars
shipFrom.postalCodeYesMust match USPS ZIP format
shipTo.companyNameYesMax 38 chars, must be at least 2 words
shipTo.street1YesMax 38 chars
shipTo.street2NoMax 38 chars
shipTo.cityYesMax 28 chars
shipTo.stateYesExactly 2 chars
shipTo.postalCodeYesMust match USPS ZIP format
Parcel constraints:
ConstraintLimit
Each dimensionMust be > 0
WeightMust be > 0
Length + girthMax 274 cm

USPS Ground Advantage-NJ

Service type code: RETURN_ENDICIA_USPS_GROUND_ADVANTAGE_NJ Same address validation rules as USPS Priority Mail-NJ above, with different parcel constraints: Parcel constraints:
ConstraintLimit
Each dimensionMust be > 0
WeightMust be > 0
Length + girthMax 330 cm

FedEx Ground-NJ

Service type code: fedex_ground
FieldRequiredLimit
shipFrom.countryYesMust be usa
shipFrom.contactNameYesMax 30 chars
shipFrom.companyNameNoMax 30 chars
shipFrom.street1YesMax 30 chars
shipFrom.street2NoMax 30 chars; combined street1+street2 max 30 chars (when no street3)
shipFrom.street3NoMax 29 chars; combined street1+street2+street3 max 29 chars
shipFrom.stateYesExactly 2 chars
shipFrom.postalCodeYesMust match FedEx US postcode format
shipFrom.phoneYesMust match FedEx phone format
shipFrom.faxNoMax 16 chars
shipFrom.emailNoValid email format
shipTo.countryYesMust be usa
shipTo.contactNameYesMax 35 chars
shipTo.companyNameNoMax 35 chars
shipTo.street1YesMax 30 chars
shipTo.street2NoMax 34 chars; combined street1+street2 max 34 chars (when no street3)
shipTo.street3NoMax 33 chars; combined street1+street2+street3 max 33 chars
shipTo.stateYesExactly 2 chars
shipTo.postalCodeYesMust match FedEx US postcode format
shipTo.phoneYesMax 30 chars, must match FedEx phone format
shipTo.faxNoMax 16 chars
shipTo.emailNoValid email format
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Each dimensionMust be > 0
Max length (longest side)274 cm
Length + girthMax 419 cm
Max weight68,000 g (68 kg)
Item constraints:
ConstraintLimit
descriptionRequired, 1–255 chars
quantityMust be > 0
price.amountMust be > 0
Total item weightMust be > 0
orderNumberRequired, 1–50 chars

DHL Parcel Ground-NJ

Service type code: RETURN_DHL_PARCEL_GROUND_NJ
FieldRequiredLimit
shipFrom.contactNameYes1–50 chars
shipFrom.companyNameYes1–30 chars
shipFrom.street1Yes1–50 chars
shipFrom.street2NoMax 50 chars
shipFrom.street3NoMax 50 chars
shipFrom.cityYesMax 40 chars
shipFrom.stateYesExactly 2 chars
shipFrom.postalCodeYesMust match format XXXXX or XXXXX-XXXX
shipFrom.emailNoMax 50 chars
shipFrom.phoneNoMax 26 chars
shipTo.contactNameYes1–38 chars
shipTo.companyNameYes1–30 chars
shipTo.street1Yes1–40 chars
shipTo.street2NoMax 40 chars
shipTo.street3NoMax 50 chars
shipTo.cityYesMax 26 chars
shipTo.stateYesExactly 2 chars
shipTo.postalCodeYesMust match format XXXXX or XXXXX-XXXX
shipTo.emailNoMax 50 chars
shipTo.phoneNoMax 26 chars

Stamps/Endicia (NJ/WA services)

Applies to: RETURN_USPS_NJ, RETURN_ENDICIA_USPS_GROUND_ADVANTAGE_NJ, RETURN_USPS_BROKER_PM_NJ, RETURN_USPS_BROKER_GA_NJ, RETURN_USPS_BROKER_PM_WA, RETURN_USPS_BROKER_GA_WA These services pass through the Stamps/Endicia validator:
FieldRequiredLimit
shipFrom.companyNameNoMax 50 chars
shipFrom.contactNameYesMax 100 chars
shipFrom.street1YesMax 50 chars
shipFrom.street2NoMax 50 chars
shipFrom.street3NoMax 100 chars
shipFrom.cityYesMax 50 chars
shipFrom.stateYesMax 50 chars
shipFrom.postalCodeYesMax 14 chars
shipFrom.countryYesMust be usa
shipFrom.phoneYesMax 30 chars
shipFrom.emailYesMax 50 chars, valid email format
shipTo.companyNameNoMax 50 chars
shipTo.contactNameYesMax 100 chars
shipTo.street1YesMax 50 chars
shipTo.street2NoMax 50 chars
shipTo.street3NoMax 100 chars
shipTo.cityYesMax 50 chars
shipTo.stateYesMax 50 chars
shipTo.postalCodeYesMax 14 chars
shipTo.countryYesMust be usa
shipTo.phoneYesMax 30 chars
shipTo.emailYesMax 50 chars, valid email format
orderNumberNoMax 50 chars
Parcel constraints:
ConstraintLimit
Each dimensionMust be > 0
Weight per parcelMust be > 0
Total weightMax 31,751 g (~31.75 kg / 70 lbs)
Length + girth (Ground Advantage)Max 330 cm
Length + girth (Priority Mail)Max 274 cm

United States — Washington (WA) Warehouse

UPS Ground-WA

Service type code: ups_wa Same validation rules as UPS Ground-NJ above.

USPS Priority Mail-WA

Service type code: endicia Same validation rules as USPS Priority Mail-NJ and Stamps/Endicia (NJ services) above. Length + girth max 274 cm.

USPS Parcel Select-WA

Service type code: endicia_parcel_select Same address validation rules as USPS Priority Mail-WA above. Length + girth max 330 cm (Ground Advantage limits apply).

USPS Ground Advantage-WA

Service type code: RETURN_ENDICIA_USPS_GROUND_ADVANTAGE_WA Same address validation rules as USPS Priority Mail-WA above. Length + girth max 330 cm.

DHL Parcel Ground-WA

Service type code: RETURN_DHL_PARCEL_GROUND_WA Same validation rules as DHL Parcel Ground-NJ above.

FedEx Ground-WA

Service type code: RETURN_FEDEX_GROUND_WA Same validation rules as FedEx Ground-NJ above.

USPS Broker Priority Mail-WA

Service type code: RETURN_USPS_BROKER_PM_WA Same address and parcel validation rules as Stamps/Endicia (NJ/WA services) above. Length + girth max 274 cm.

USPS Broker Ground Advantage-WA

Service type code: RETURN_USPS_BROKER_GA_WA Same address and parcel validation rules as Stamps/Endicia (NJ/WA services) above. Length + girth max 330 cm.

Australia

AU Post

Service type code: ubi_au
FieldRequiredLimit
shipFrom.contactNameYesMax 35 chars
shipFrom.emailNoMax 50 chars
shipFrom.phoneNoMax 20 chars
shipFrom.street1YesMax 40 chars
shipFrom.street2NoMax 60 chars
shipFrom.street3NoMax 80 chars
shipFrom.cityYesMax 80 chars
shipFrom.stateYesMax 80 chars
shipFrom.postalCodeYesMax 16 chars
shipTo.companyNameYesMax 50 chars
Parcel constraints:
ConstraintLimit
Total weightMust be > 0, max 22,000 g (22 kg)
Each dimensionMust be > 0, max 105 cm
VolumeMust be > 0, max 250,000 cm³
Custom field constraints:
FieldRequiredLimit
DESCRIPTIONYesMax 50 chars

Sendle AU Domestic

Service type code: sendle_au_domestic
FieldRequiredLimit
shipFrom.contactNameYesMax 20 chars (single word) or max 40 chars (with space)
shipFrom.companyNameNoMax 20 chars (single word) or max 40 chars (with space)
shipFrom.phoneNoMax 14 chars
shipFrom.street1YesMax 45 chars
shipFrom.street2NoMax 45 chars
shipFrom.cityYesMax 30 chars
shipFrom.stateYesMax 3 chars
shipFrom.postalCodeYesMust match Sendle postcode format
shipFrom.countryNoMax 50 chars
shipTo.contactNameYesMax 38 chars
shipTo.companyNameNoMax 34 chars
shipTo.emailNoValid email format
shipTo.phoneNoMax 14 chars, numeric
shipTo.street1YesMax 66 chars
shipTo.street2NoMax 66 chars
shipTo.cityYesMax 30 chars
shipTo.stateYesMax 3 chars
shipTo.postalCodeYesMust match Sendle postcode format
Parcel constraints:
ConstraintLimit
Each dimensionMust be > 0
VolumeMax 100,000 cm³
Total weightMust be > 0, max 25,000 g (25 kg)
Custom field constraints:
FieldRequiredLimit
SHIPMENT_NUMBERYesMax 38 chars
DESCRIPTIONYesMax 255 chars
Other constraints:
ConstraintLimit
orderNumberMax 110 chars

Canada

Canada Post

Service type code: ubi_ca
FieldRequiredLimit
shipFrom.contactNameYesMax 50 chars
shipFrom.emailYesMax 50 chars
shipFrom.phoneYesMax 20 chars
shipFrom.street1YesMax 45 chars
shipFrom.street2NoMax 41 chars
shipFrom.street3NoMax 80 chars
shipFrom.cityYesMax 50 chars
shipFrom.stateYesMax 80 chars
shipFrom.postalCodeYesMax 16 chars
shipTo.companyNameYesMax 42 chars
Parcel constraints:
ConstraintLimit
Total weightMust be > 0, max 30,000 g (30 kg)
Each dimensionMust be > 0, max 200 cm
Custom field constraints:
FieldRequiredLimit
DESCRIPTIONYes1–50 chars, must start with a letter, only letters, numbers, #, /, -, _, (, ) allowed

Hong Kong / Asia

SF Express

Service type code: sf_hk
FieldRequiredLimit
shipFrom.companyNameNoMax 45 chars
shipFrom.contactNameNoMax 30 chars
shipFrom.phoneNoMust match SF Express phone format if provided
shipFrom.street1YesMax 40 chars (if no street2); combined with street2 max 40 chars
shipFrom.cityNoMax 100 chars
shipFrom.postalCodeNoMax 25 chars
shipFrom.emailNoMax 200 chars
shipTo.companyNameNoMax 30 chars
shipTo.contactNameNoMax 8 chars
shipTo.phoneNoMust match SF Express phone format if provided
shipTo.street1YesMax 40 chars (if no street2); combined with street2 max 40 chars
shipTo.cityNoMax 100 chars
shipTo.postalCodeNoMax 25 chars
shipTo.emailNoMax 200 chars
Item constraints:
ConstraintLimit
descriptionRequired, max 128 chars
price.amountPrecision 17, scale 3
price.currencyMax 5 chars
orderNumberRequired, max 30 chars

Taiwan

Yamato

Service type code: RETURN_YAMATO_TWN
FieldRequiredLimit
shipFrom.contactNameYesMax 30 chars, Chinese/English/digits/common special characters only
shipFrom.phoneYesMust start with 09 and be exactly 10 digits
shipFrom.cityYes
shipFrom.city + street1 + street2 + street3Combined max 120 chars
shipTo.companyNameYesCombined with clientCode max 30 chars
shipTo.phoneYesMust start with 09 and be exactly 10 digits
shipTo.cityYes
shipTo.city + street1 + street2 + street3Combined max 120 chars
Parcel constraints:
ConstraintLimit
Total parcel weightMust be > 0, max 20,000 g (20 kg)
Weight per parcelMust be > 0, max 20,000 g (20 kg)
Total dimensions (L+W+H)Max 150 cm
Item constraints:
ConstraintLimit
descriptionMax 20 chars
Custom field constraints:
FieldRequiredLimit
DESCRIPTIONYesMax 100 chars

Southeast Asia

Qxpress (Singapore)

Service type code: easyparcel_qxpress
FieldRequiredLimit
shipFrom.contactNameYes
shipFrom.street1Yes
shipFrom.cityYes
shipFrom.stateYes
shipFrom.postalCodeYesExactly 6 chars
shipFrom.countryYes
shipTo.contactNameYesMax 45 chars
shipTo.companyNameYesMax 45 chars
shipTo.phoneYesMax 16 chars
shipTo.street1YesMax 100 chars; combined with street2 max 100 chars
shipTo.cityYes
shipTo.stateYes
shipTo.postalCodeYesExactly 6 chars
shipTo.countryYes
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Weight per parcelMust be > 0
Total weightMust be > 0
Each dimensionMust be > 0, max 80 cm
Total of all three dimensionsMax 240 cm
VolumeMax 150,000 cm³
Item constraints:
ConstraintLimit
descriptionRequired, max 35 chars
price.amountMust be > 0

J&T Express (Malaysia)

Service type code: easyparcel_jnt_express
FieldRequiredLimit
shipFrom.street1YesMax 100 chars; combined with street2 max 100 chars
shipFrom.cityYesMax 35 chars
shipFrom.postalCodeYesMax 10 chars
shipFrom.countryYesMax 35 chars
shipFrom.contactNameNoMax 35 chars
shipFrom.phoneYesMax 16 chars, must match EasyParcel MY phone format
shipTo.contactNameYesMax 20 chars
shipTo.companyNameYesMax 30 chars
shipTo.phoneYesMax 16 chars, must match EasyParcel MY phone format
shipTo.street1YesMax 100 chars; combined with street2 max 100 chars
shipTo.cityYesMax 35 chars
shipTo.postalCodeYesMax 10 chars
shipTo.countryYesMax 35 chars
Item constraints:
ConstraintLimit
Total weightMax 30,000 g (30 kg)
descriptionRequired, max 35 chars
price.amountRequired

DHL eCommerce (Malaysia)

Service type code: RETURN_DHL_ECOMMERC_MYS
FieldRequiredLimit
shipFrom.street1YesMax 100 chars; combined with street2 max 100 chars
shipFrom.cityYesMax 35 chars
shipFrom.postalCodeYesMax 10 chars
shipFrom.countryYesMax 35 chars
shipFrom.contactNameNoMax 35 chars (used as pick-up name)
shipFrom.phoneYesMax 16 chars, must match EasyParcel MY phone format
shipTo.contactNameYesMax 20 chars
shipTo.companyNameYesMax 30 chars
shipTo.phoneYesMax 16 chars, must match EasyParcel MY phone format
shipTo.street1YesMax 100 chars; combined with street2 max 100 chars
shipTo.cityYesMax 35 chars
shipTo.postalCodeYesMax 10 chars
shipTo.countryYesMax 35 chars
Item constraints:
ConstraintLimit
Total weightMax 30,000 g (30 kg)
descriptionRequired, max 35 chars
price.amountRequired

Singapore Post (EZY2SHIP)

Service type code: RETURN_SGPPOST_EZY2SHIP
FieldRequiredLimit
shipFrom.contactNameYesMax 35 chars
shipFrom.companyNameYesMax 35 chars
shipFrom.street1YesMax 35 chars
shipFrom.street2NoMax 35 chars
shipFrom.street3NoMax 35 chars
shipFrom.cityYesMax 30 chars
shipFrom.stateYesMax 30 chars
shipFrom.postalCodeYesMust match Singapore Post postcode format
shipFrom.phoneYesMax 20 chars
shipFrom.faxNoMax 255 chars
shipFrom.countryYesMax 3 chars
shipTo.contactNameYesMax 35 chars
shipTo.companyNameYesMax 35 chars
shipTo.street1YesMax 35 chars
shipTo.street2NoMax 35 chars
shipTo.street3NoMax 35 chars
shipTo.cityYesMax 30 chars
shipTo.stateYesMax 30 chars
shipTo.postalCodeYesMust match Singapore Post postcode format
shipTo.emailNoMax 100 chars, valid email format
shipTo.phoneYesMax 20 chars
shipTo.countryYesMax 3 chars
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Total parcel weightMust be > 0, max 100,000 g (100 kg)
Weight per parcelMust be > 0, max 100,000 g (100 kg)
WidthMust be > 0
HeightMust be > 0
LengthMust be > 0
Item constraints:
ConstraintLimit
Total item weightMust be > 0, max 100,000 g (100 kg)
descriptionMax 50 chars
quantityMust be > 0, max 999,999
weight per itemMust be > 0, max 100,000 g
price.currencyRequired, 3 chars
price.amountMust be >= 0
orderNumberRequired, 1–50 chars

Spaceship

Spaceship UPS

Service type code: RETURN_SPACESHIP_UPS
FieldRequiredLimit
shipFrom.contactNameYesMax 35 chars
shipFrom.companyNameYesMax 35 chars
shipFrom.street1YesMax 70 chars
shipFrom.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipFrom.cityYesMax 30 chars
shipFrom.stateNoMax 80 chars
shipFrom.postalCodeYesMax 9 chars
shipFrom.countryYesMax 3 chars
shipFrom.phoneYesMax 20 chars
shipFrom.emailNoMax 81 chars, valid email format
shipFrom.faxNoMax 255 chars
shipTo.contactNameYesMax 35 chars
shipTo.companyNameYesMax 35 chars
shipTo.street1YesMax 70 chars
shipTo.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipTo.cityYesMax 30 chars
shipTo.stateNoMax 80 chars
shipTo.postalCodeYesMax 9 chars
shipTo.countryYesMax 3 chars
shipTo.phoneYesMax 20 chars
shipTo.emailNoMax 81 chars, valid email format
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Weight per parcelMust be > 0
Total weightMust be > 0
Each dimensionMust be > 0, whole numbers only
Max length (longest side)274 cm
Total dimensions (L+W+H)Max 302 cm
Length + girthMax 400 cm
Item constraints:
ConstraintLimit
descriptionRequired, max 35 chars
quantityMust be > 0, max 999,999,999
price.amountMust be >= 0
Total item weightMust be > 0

Spaceship DHL

Service type code: RETURN_SPACESHIP_DHL
FieldRequiredLimit
shipFrom.contactNameYesMax 200 chars
shipFrom.companyNameYesMax 100 chars
shipFrom.street1YesMax 70 chars
shipFrom.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipFrom.cityYesMax 30 chars
shipFrom.stateNoMax 35 chars
shipFrom.postalCodeYesMax 9 chars
shipFrom.countryYesMax 3 chars
shipFrom.phoneYesMax 20 chars
shipFrom.emailNoMax 81 chars, valid email format
shipFrom.faxNoMax 255 chars
shipTo.contactNameYesMax 200 chars
shipTo.companyNameYesMax 100 chars
shipTo.street1YesMax 70 chars
shipTo.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipTo.cityYesMax 30 chars
shipTo.stateNoMax 35 chars
shipTo.postalCodeYesMax 9 chars
shipTo.countryYesMax 3 chars
shipTo.phoneYesMax 20 chars
shipTo.emailNoMax 70 chars, valid email format
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Weight per parcelMust be > 0
Total weightMust be > 0
Each dimensionMust be > 0, whole numbers only
Max length (longest side)303 cm
Total dimensions (L+W+H)Max 789 cm
Item constraints:
ConstraintLimit
descriptionRequired, max 35 chars
quantityMust be > 0, max 999,999,999
price.amountMust be >= 0
Total item weightMust be > 0
Total item priceMust be >= 0

Spaceship FedEx

Service type code: RETURN_SPACESHIP_FEDEX
FieldRequiredLimit
shipFrom.contactNameYesMax 200 chars
shipFrom.companyNameYesMax 100 chars
shipFrom.street1YesMax 70 chars
shipFrom.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipFrom.cityYesMax 100 chars
shipFrom.stateNoMax 80 chars
shipFrom.postalCodeYesMax 10 chars
shipFrom.countryYesMax 3 chars
shipFrom.phoneYesMax 20 chars
shipFrom.emailNoMax 81 chars, valid email format
shipFrom.faxNoMax 255 chars
shipTo.contactNameYesMax 200 chars
shipTo.companyNameYesMax 100 chars
shipTo.street1YesMax 70 chars
shipTo.street2NoMax 50 chars; combined street1+street2 max 96 chars
shipTo.cityYesMax 100 chars
shipTo.stateNoMax 80 chars
shipTo.postalCodeYesMax 10 chars
shipTo.countryYesMax 3 chars
shipTo.phoneYesMax 20 chars
shipTo.emailNoMax 81 chars, valid email format
Parcel constraints:
ConstraintLimit
Box typeMust be custom
Weight per parcelMust be > 0
Total weightMust be > 0
Each dimensionMust be > 0, whole numbers only
Max length (longest side)274 cm
Total dimensions (L+W+H)Max 302 cm
Item constraints:
ConstraintLimit
descriptionRequired, max 35 chars
quantityMust be > 0, max 999,999,999
price.amountMust be >= 0
Total item weightMust be > 0
Total item priceMust be >= 0